Terms of Service

1. Acceptance of Terms

By accessing or using AriaVoice (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms form a legally binding agreement between you and AriaVoice ("we", "us", or "our").

2. Description of Service

AriaVoice provides AI-powered voice agents that answer, qualify, and schedule calls for real estate professionals. The Service includes voice automation, lead capture, call transcription, and related features. We may modify, suspend, or discontinue any part of the Service at any time without notice.

3. Eligibility & Account

You must be at least 18 years old and legally able to enter into contracts to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to: (a) use the Service for any unlawful purpose; (b) transmit unsolicited or unauthorized communications; (c) infringe the intellectual property or privacy rights of others; (d) attempt to reverse engineer, decompile, or disrupt the Service; (e) use the Service to make calls that violate the Telephone Consumer Protection Act (TCPA), the National Do Not Call Registry, or any other applicable telemarketing law.

You are solely responsible for the content of calls your agents make and for ensuring compliance with all applicable federal, state, and local calling regulations.

5. Payment & Billing

Paid plans are billed in advance on a recurring basis. Fees are non-refundable except where required by law. We may change our fees upon reasonable notice. If you provide a payment method, you authorize us to charge it for all fees incurred under your account.

6. Intellectual Property

The Service, including its software, design, audio, and branding, is owned by AriaVoice and protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable license to use the Service for your business during your subscription. You retain ownership of any content you upload, such as scripts and contact lists.

7. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or that AI-generated responses will always be accurate or appropriate for every situation.

8. Limitation of Liability

To the maximum extent permitted by law, AriaVoice shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or related to your use of the Service. Our total liability for any claim shall not exceed the amount you paid us in the twelve months preceding the claim.

9. Indemnification

You agree to indemnify and hold AriaVoice harmless from any claims, damages, or expenses arising out of your use of the Service, your violation of these Terms, or your violation of any law or third-party rights.

10. Termination

You may cancel your account at any time. We may suspend or terminate your access to the Service if you breach these Terms or if we believe your conduct creates liability for us. Upon termination, your right to use the Service ends immediately.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page or via email. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles. Any disputes will be resolved in the courts located in Delaware.

13. Contact

If you have questions about these Terms, please contact us at legal@murs-ai.com.